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Overview
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REAL CLIENTS REAL STORIES |
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"We have found INSZoom's customer support
to be extremely prompt and thorough--definitely one of Zoom's best
features .... We have also been impressed with how quickly Zoom
incorporates and makes available to us revised USCIS and DOS forms
-- typically within 24 hours."
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our clients :: testimonialsWe know that INSZoom is the best immigration software solution on the market. And so do the (how many users out there) law firms, corporations, universities and non-profit organizations that use our products every day in the U.S., the U.K and throughout the world. We ask that you take a few minutes and read about the experiences of our many satisfied clients. And then get in touch. We want to add you to this list.
"I am a new paralegal to immigration law and was worried
about using an immigration program. After finding INSZoom, I found
it very easy to understand and use. While going through training
with the training team I learned so much on how to make my job
easier. Now six months later, we are happy to report that our
decision to choose INSZoom has been one of the better Best Practice
decisions MedRP has made in the last two quarters. We have found
INSZoom to be very customer-focused and willing to assist our
company in virtually every area that we've needed. From product
delivery to training to client service, you have excelled and
gone the extra mile in servicing our account." 
"I would like to take this time to thank you very much for
the outstanding training classes you conducted with me. You were
so patient, as well as very understanding as to my questions and
concerns. You led me through the tough initiation to INSZoom ….
Having worked in the immigration field both from a law firm perspective
and a corporate environment, I have seen many various programs.
This appears to be quite user friendly; however, no program is
worthwhile unless you take the time to learn it properly and utilize
it completely. I think that with the tools you have given me and
if I keep up with the Q&A process, my company and I will benefit
from INSZoom."
"I found INSZoom very helpful for my immigration case management.
It is very easy and convenient to use. There are so many automatic
features that I am using at my daily work that make my job easier!
I like those options listed on the left side for each client,
so you can get all information about cases just simply clicking
on those options. I found questionnaires templates and daily reports
about cases expirations very helpful in managing H-1B extensions.
INSZoom makes immigration case management very simple."
"INSZoom helps my office become more efficient as well as allows clients to receive updated information on the status of the case. Folks at INSZoom.com are friendly, courteous and always willing to help my staff." Cyrus Mehta
"SIRVA is the world's leading publicly-held global mobility organization. Our Global Visa Program demands a cutting-edge web-based case management system that supports our clients' business immigration needs in over 130 countries. INSZoom has delivered an enterprise-wide, multi-use platform for SIRVA's Global Visa Program that is unparalleled in the industry." Ann R. Truett
"INSZoom is the best product in the market. It has great depth and flexibility, backed by a team of 50 engineers. Full and fast service that becomes a true partner in your business." Roxana Bacon
"We have used INSZoom for its form completion capability since November 2003 and have been satisfied with the system's ease of operation. In our experience, INSZoom generally updates the system with the newly government released forms on a timely basis and has provided us with consistent and prompt service." Stephen J. O. Maltby
"INSZoom is a complete immigration package for the practitioner: forms, calendar, reminders, emails, notes, reports, billing. It is an invaluable tool for anyone who wants to stay ahead and on top of their caseload. The tech support from the INSZoom staff is superb." Michael Gurfinkel
"INSZoom is a terrific product -- a case management, forms and communication tool that is robust and actually easy to navigate. Our clients love the fact that they can now instantly access their case information and communicate with us via the web. The INSZoom team also provides top-notch customer service. I strongly recommend INSZoom to any law office looking for truly enabling office technology." Helga M. Carson
"Your program has really helped us and personally reduced my stress level tremendously." Lisa N. Ellis,
"INSZoom's intuitive user interface and dynamic case management tools continue to change the pace of our practice. We are now able to deliver efficiencies to our corporate clients that have truly set a new standard for business immigration." Michael Shawn McCabe,
"I LOVE INSZoom. It's an online database, and has great case management and forms. The people who run it will add anything you can think of, and are always updating and adding new features. If you ever have a problem, they are very accessible and will help you work though it. As far us notifying you, this is an absolutely excellent feature. You can also do a website through them if you don't have one. They provide a very simple online tool to update your website. I am not paid to say this, but I cannot say enough good things about their system. Check them out at www.inszoom.com. (as appeared in AILA's discussion board) Michelle Gee
"INSZoom makes case management and preparation a breeze. Even with several thousand new cases each year, we're able to keep clients updated with INSZoom's 24x7 secure access to case status and corporate reports. All the features, coupled with extremely responsive customer service, make INSZoom a no-brainer for any fast growing-immigration practice. " Vic Goel
"After comparing similar products, our legal, paralegal and technical staff have found INSZoom to be the most comprehensive and cost-efficient online program available in the market. The daily and advanced e-mail reminders of hearings and visa/status expiration dates provide busy immigration practitioners a timely and orderly management of case load. Another important feature is the ease of interactive communication with clients. " Mary Carmen R. Madrid-Crost
"Our experience with INSZoom thus far has been first rate. Recently, INSZoom's staff assisted our office by replying to the technical questions on a Corporate RFP. The response time and details were very impressive, and we appreciated their willingness to go the extra mile in helping us, and on short notice." Sonya Som,
"INSZoom is far superior to any product or service in the immigration law space. INSZoom has contributed immensely to our firm's image and Effectiveness and we highly recommend it. INSZoom Customer support and their technology infrastructure are wonderful." Rami Fakhoury
"Everyone here always finds your support reps to be extremely accessible, friendly, and eager to help. It makes using your system a pleasure. You have also helped save our firm hours of administrative duties that are now efficiently handled through your system." Michael S. Solomon, Esq.
"I recently purchased a license for INSZoom.com to run my immigration practice. As a part of the license fee, I and my paralegal received several hours of training over the Internet by the INSZoom trainer. Her ability to train over the distance by phone and Internet was excellent. She always had the answers to my questions, and if not, she got them instantly from her support team. She has an outstanding grasp of the feature-rich INSZoom system and a personable manner in explaining technical details. Her strongest trait is her patience in making sure you understand the systems features before she moves on." Daniel Richardson
"I have been using INS Zoom for the past few months and am impressed with the service and technical features. The features have been carefully thought out covering many issues law firms must deal with, i.e., reminders being emailed on deadlines, etc. I transferred from another case management service. INSZoom is an excellent case management tool such that clients have been impressed as well. " Rani Emandi
"The INSZoom staff have been truly supportive, dedicated, helpful and patient. We are extremely happy with INSZOOM b/c it increases productivity and makes our life much easier." Annisha Ali
"We have used INSZOOM case management for almost 3 months now and have been extremely satisfied. Their customer service staff is not only highly responsive but they are actually a delight to work with. They have been quick to respond to any minor problems that come up, not that there have been many, and they are very amenable to integrating client suggestions into their product. We visited their offices prior to beginning our service and have been very impressed with the personal level of contact we have enjoyed with Umesh and the entire INSZOOM staff from the beginning." Joshua Surowitz
"I use INSZOOM and it is extremely convenient and my clients love it and find it easy. You can send the forms as questionnaire and the info they enter will be updated in the form. " Kavitha Ramasami
"I started with INSZoom also and it is a great webserver program. It has a very well integrated accounting system …. It is very well thought out and implemented. I must agree that their level service is great." Tania Alvarez
"I just finished my training period with INSZoom - that's right; they train you to use their product correctly. It's a 7 hour training period that spans 3 weeks. I must say that this is the first product that has impressed me as much as it has. I had a problem with Employer Questionnaires last week, and called customer service. I spoke to a live person, who took care of the matter right away, and I was impressed. Microsoft doesn't even talk to you on the phone. Not only do I love the product, but the company seems to really care about what its clients need and want. They ask for suggestions to improve their product, and I believe they utilize those suggestions. " Sonal Verma
"We really love INSZoom. Their customer service is simply the best. Moreover, they are tremendously knowledgeable and innovative. They can do anything you can think of and continually come up with ways to make your practice better. In addition to an exceedingly comprehensive case management system that you we have come to appreciate more and more with each day, we also have an outstanding web site built by INSZoom that draws complements on a daily basis. All this plus competitive fees; they seek to impress their clients from every vantage point." Peter F. Asaad
"Before using INSZoom, we used the typical form software. After transferring to INSZoom I was pleasantly surprised by other features, such as online questionnaires, case management, reporting etc. which increased our efficiency. INSZoom's team has always been accessible when answering questions and will come up with a solution to address our offices request." Kaushik Ranchod
"INSZoom's case management database is an excellent product which continues to evolve incorporating the dynamic needs of clients. Its thorough capabilities and custom-based applications allow us to be able to represent our clients to the fullest. Moreover, INSZoom's customer support team is reliable, considerate, and always available to assist us in our day to day use of INSZoom." Julie Aponte
"I have been using INSZoom since January 2005. Since that time, I have been consistently impressed with not only the outstanding customer service which INSZoom provides, but also with the quality of the product. INSZoom is a definite must for anyone who wishes to efficiently and accurately manage a law firm. I highly recommend it to anyone who is in the market for case management software." Stephanie F. Dyson
"INSZoom is a truly amazing immigration law solution. Their software and website hosting allows small and medium size firms a platform to service Fortune 500 companies and compete with the large firms. And as good as their product is, their service and support is even better!" Harry Lewis
"INSZoom has dramatically changed the way I practice and was one of the best office practice decisions I've made -- I can access my clients' information from anywhere, I do not fear missing critical deadlines because the paper is trapped somewhere under another file on my desk and my desk is so much cleaner because the files I work on don't have to be there to remind me what to work on. Zoom takes care of all that. Tech support is great as well -- they even make changes that you recommend!" Shirley Sadjadi
"We're re-launching our practice with INSZoom.com, to provide enhanced accessibility for our clients and to drive practice efficiencies. They're a great technology partner easy to work with and full of ideas." Ann L. Lipson
"I signed up for INSZoom at the 2003 AILA conference after reviewing other products. There is no question, if you are looking for a case management, forms, internet communication based, automatic email alerts, mail and email merge with form letters, and instant answers to questions, then INSZoom is it. I looked at all the programs last year at the AILA conference when I was looking for a program to help me as a sole practitioner, and it saved me money, time, and worries. Now, I am the Managing Attorney for a large immigration practice and it has been the only way to consolidate everything into one system that works efficiently. It also allows you to customize reports, correspondence, checklists for clients delineated by employer or alien, and it will even automatically send emails or birthday wishes to clients during the night. I strongly recommend INSZoom to anyone and I have been involved in immigration law for twenty-four years." Michael Work,
"I love INSZoom! It's a great product one much better than other database/forms generators that I previously used. Overall, I'd give INSZoom an A!" Michael E. Durham,
"Our offices are located in two cities in Texas, which are about three hundred miles apart. The attorneys and staff book appointments for each other, enter deadlines on cases and enter phone messages. INSZoom's case management system allows us easy access to our information through our two locations. At any point, a paralegal in Houston can pick-up on a case where one in Dallas left off, or vice versa. The simplicity of the case management system streamlines management of files resulting in more efficiency and greater accuracy. Working without INSZoom would be concerning." Sanjay Mathur,
"Our use of INSZoom by our clients has increased approximately 60%. Our office use of INSZoom has also doubled. I truly believe that training personnel such as yourself are the key to success with INSZoom. You showed true interest and concern with our firm issues and needs. You are truly an asset in the industry." Miriam Smith
"In my experience, INSZoom runs like a well oiled machine. I have contacted technical support on a few occasions to learn how to use some of the more advanced features. Technical support always responded within a few hours and guided me quickly through the necessary steps. The technical support staff embodies what we all hope to find in support: fast, friendly, knowledgeable help on call when requested." Shaina Silvers
"I have used INSZoom for about two years, and I plan to stick with it. It's an integrated system, with a great many features. Whenever I have contacted their technical people with a question they have been on it immediately. They are also keenly interested in any new ideas I offer them, and quick to integrate them into the program. I'm pleased with their product, their support, and their price." Brent Poirier
"Support of INSZoom is always there and you can depend on it. INSZoom is very up to date in following the latest changes in immigration law. When the CIS changed the forms, INSZoom had its forms updated with almost simultaneously. Many features in INSZoom can make it much easier to work on cases and to manage cases." Tony Xiaotong Yan
"We have found INSZoom's customer support to be extremely prompt and thorough--definitely one of Zoom's best features. re: the product itself, we especially like the ability to customize questionnaires and template letters. Although time-consuming at the beginning, once we had our most common case types customized, Zoom has saved us significant preparation time. We have also been impressed with how quickly Zoom incorporates and makes available to us revised USCIS and DOS forms -- typically within 24 hours." Susan S. Im
"INSZoom is the all-in-one software system an immigration practitioner needs. The case management, forms, calendar and billing programs are easy to use and make for an efficient practice! I love the way clients' information is uploaded to the designated forms eliminating the need to re-type the same information for each form. With INSZoom one can directly access case status check, priority dates and service centers processing schedules. I recommend INSZoom to all immigration practitioners! " Marlene F. Gonzalez
"After comparing many immigration case management products, our firm has found INSZoom to be the most cost-effective and efficient case management solution. INSZoom is a truly amazing product. It is easy to use and has enhanced the productivity and efficiency of my office dramatically by allowing my clients to access their case status and update information online. I would highly recommend INSZoom. " Meetesh V. Patel
"INSZoom helped to launch my firm's first website and online case management system. This self-contained suite of services has dramatically transformed the way my firm works and made new things possible. INSZoom are friendly and efficient and have always responded quickly and freely to requests for assistance and concerns." Samia Chandraker
"INSZoom is a wonderful tool which has enhanced the efficiency of my practice dramatically. By allowing clients to access their case status and update information, INSZoom's site significantly reduces unnecessary telephone calls and support staff time along with giving the client peace of mind in a very professional manner. Moreover, INSZoom's staff is extremely helpful, supportive and responsive to all inquiries and problems. I would recommend INSZoom to all immigration practitioners from solo to large firms. " H. Glenn Fogle, Jr., P.C.
"INSZoom stands behind their product by providing excellent customer service. They respond immediately to the questions and concerns of their clients. In fact, they become a part of your firms technology support." Lakshmi Challa
"I just wanted to say thanks to you and your crew at INSZoom for a great website and all of your help in putting it together! I appreciate it." Pascal Schunk
"At Root Law Group, we rely heavily on INSZoom as a premier case management system. INSZoom is very user-friendly and provides a valuable service to our clients and our firm. The program has improved efficiencies in our office and freed our time to dedicate to doing actual legal work as opposed to managing IT and internal documents. Our clients love the 24/7 access to information. Furthermore, the level of support is unparalleled. The program developers are always advancing the systems functionality to meet customer needs. We find that it just keeps getting better and better. INSZoom sets the standard as far as robust case management systems in our industry." Sanjay Madhav
Learn about INSZoom's solutions for the following clients:
Or return to read an overview of why INSZoom is the preferred technology vendor for the immigration industry. |
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