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Overview
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REAL CLIENTS REAL STORIES |
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"INSZoom makes case management and preparation
a breeze. Even with several thousand new cases each year, we're
able to keep clients updated with INSZoom's 24x7 secure access to
case status and corporate reports.
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Vic Goel |
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our clients :: case studies
Joseph Kallabat & Associates, P.C., an immigration law firm in West Bloomfield, Michigan, focuses on employment- and family-based immigration and corporate law immigration cases for a range of clients. The law firm mainly processes H1B/H4 petitions, H2Bs, L1/L2, Citizenship, and all steps relating to the Permanent Residency Process including PERM Labor Certifications, I-140s, I-485s, I-131s and I-765s.Challenge Joseph Kallabat & Associates needed a better way to manage information related to their clients' cases and an effective tool to harness the powers of the internet and technology to allow instant access for staff and clients located throughout the U.S. and the world. "Our firm was looking for a way to better organize our case data than our current system at that time which used various Excel spreadsheets," said Joseph Kallabat, lead attorney for the firm. "In each instance where data was needed, the physical file would need to be pulled to review correspondence, receipt data, etc. We were looking for a way to better manage all of the relevant information to increase efficiency and productivity while still maintaining professionalism and close relationships with our clients." The INSZoom Solution INSZoom's case management solutions have significantly helped Joseph Kallabat & Associates practice immigration law more efficiently. " INSZoom has helped our firm tremendously in organizing data," said Kallabat. "Instead of having to pull a physical file to review email correspondence, receipt notice data, etc., we are able to pull up the same details on INSZoom and deliver them to our clients or colleagues in the office promptly. INSZoom has allowed our firm to be much more efficient and it has been a huge time-saver. INSZoom's use of the internet also permits us to login from anywhere that has Internet access, so if a team member is traveling or working off-site, the information can still be accessed." INSZoom transferred the law firm's Microsoft Outlook correspondence into our case management system; today, all the firm's correspondences can be reviewed easily with the software tool, leading to an efficient method to track the status of cases. In addition, the INSZoom case management software has cut down the time it takes the firm to prepare petitions, especially with the template creation options, email and letter generation tools, questionnaire customization options and automatic data population features. "INSZoom especially aides in drafting petitions," said Kallabat. "When our clients complete the INSZoom questionnaires, much of the information automatically populates into the forms being created. This allows for simpler editing and less room for error than manually inputting information." Exceptional Customer Service INSZoom prides itself on our exceptional customer service and Attorney Kallabat testifies to this dedication. "The initial training was excellent," said Kallabat. "We learned the basic details needed to navigate the system, input receipt data, and work with various correspondence tools. From our experience using INSZoom, many of the features need to be explored individually to learn their procedures and usefulness. The staff is always friendly and courteous on the phone, and they are eager to please and help in any way they can. Overall, we have been very satisfied with INSZoom and feel it is a valuable tool in making our office run smoothly." Return on Investment "From a cost vs. efficiency point of view, INSZoom has been well-worth the money," said Kallabat. "It has especially aided in decreasing the time necessary to prepare petitions which in turn has increased efficiency." The law firm has significantly grown since first signing on with INSZoom in 2004. At that date, Joseph Kallabat & Associates had four user licenses. Today, they have eleven. INSZoom has helped the firm grow by enabling them to effectively track and manage cases and increase efficiency and internal synchronization. INSZoom's case management solutions have significantly helped Joseph Kallabat & Associates practice immigration law more efficiently. In 2004, the law firm started with four INSZoom user licenses; today, they have eleven. "INSZoom has allowed us to be on top of our cases and to know exactly what is going on with them at any time and from any location, which has improved our efficiency and intra-office synchronization. [INSZoom] has especially aided in decreasing the time necessary to prepare petitions which in turn has increased efficiency." Learn more about how INSZoom helps Joseph Kallabat & Associates practice immigration law more efficiently and effectively. Below are ten questions we recently asked Attorney Kallabat. His answers show in detail exactly how INSZoom helps law firms grow and manage their information through a single, comprehensive software solution. What are your firm's strengths and specialties? Our firm processes mainly H1B/H4 petitions, H2Bs, L1/L2, Citizenship, and all steps relating to the Permanent Residency Process including PERM Labor Certifications, I-140s, I-485s, I-131s, I-765s, etc. We process many types of other petitions, but these are the most frequently prepared. What were you looking for in a case management system? Our firm was looking for a way to better organize our case data than our current system at that time which used various Excel spreadsheets. However, in each instance where data was needed, the physical file would need to be pulled to review correspondence, receipt data, etc. We were looking for a way to better manage all of the relevant information to increase efficiency and productivity while still maintaining professionalism and close relationships with our clients. What are the main things you use INSZoom to accomplish in your offices? INSZoom has helped our firm tremendously in organizing data. Instead of having to pull a physical file to review email correspondence, receipt notice data, etc., we are able to pull up the same details on INSZoom and deliver them to our clients or colleagues in the office promptly. INSZoom has allowed our firm to be much more efficient and it has been a huge time-saver. INSZoom's use of the internet also permits us to login from anywhere that has Internet access, so if a team member is traveling or working off-site, the information can still be accessed. Does INSZoom help your staff collaborate more efficiently? Yes. Our internal MS Outlook correspondence is transferred onto the INSZoom system, so all of the correspondence can be reviewed with a few clicks of the mouse. This has been vital to keeping our cases on track. How much has your firm grown since using INSZoom? Our firm's business has grown significantly since incorporating INSZoom into our practice in 2004. In 2004, we started with 4 user licenses. In 2007, we will be adding our 11 th user license. INSZoom has allowed us to be on top of our cases and to know exactly what is going on with them at any time and from any location, which has improved our efficiency and intra-office synchronization. How has INSZoom helped your practice grow? INSZoom has allowed our firm to better work together as well as increased our efficiency significantly. INSZoom cuts down the time to prepare petitions significantly with its template creation options, email/letter generation tools, questionnaire customization options, and automatically populating features. What types of cases do you use INSZoom's immigration case management software to manage? Various immigrant and non-immigrant petitions including H1B, H4, H2B, L1, L2, PERM cases, I-140, I-485, I-131, I-765, Citizenship, etc. How does INSZoom's product line help you in the management of those cases? INSZoom especially aides in drafting petitions. When our clients complete the INSZoom questionnaires, much of the information automatically populates into the forms being created. This allows for simpler editing and less room for error than manually inputting information. What does your staff think of INSZoom's product line? Does it help them in their day-to-day responsibilities? Yes. INSZoom has dramatically decreased the amount of time needed to prepare draft petitions. The automatically populating feature that pulls the questionnaire data and inputs it onto the forms has been an invaluable time-saver. Is INSZoom cost-effective? From a cost vs. efficiency point of view, INSZoom has been well-worth the money. It has especially aided in decreasing the time necessary to prepare petitions which in turn has increased efficiency. How have INSZoom's customer service and initial training been? The initial training was excellent. We learned the basic details needed to navigate the system, input receipt data, and work with various correspondence tools. From our experience using INSZoom, many of the features need to be explored individually to learn their procedures and usefulness. The staff is always friendly and courteous on the phone, and they are eager to please and help in any way they can. Overall, we have been very satisfied with INSZoom and feel it is a valuable tool in making our office run smoothly.
other case studies: Technology Solutions for a Leading U.S. Immigration Practice |
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